Click Inn

Systems running in production today

Clients are described by sector under confidentiality agreements. Each result was measured with the client team after go-live, and the basis is stated under the figures.

Running in productionMeasured resultsReferences on request
AI agentsExecutive leadership team · regional enterprise group

An executive AI assistant in the messaging channel leaders already use

Problem
Executives relied on assistants and analysts for every figure. Data sat across email, calendars, reports and business systems, and a briefing pack took hours to assemble.
What we built
A secure AI agent that answers questions on company data with sources, manages agendas, drafts emails for approval and delivers daily briefs and market reports. Access follows each executive's role, and every action is logged.
Capabilities used
Agentic AIRetrieval with citationsEmail and calendar integrationRole-based access

Also used forAny leadership team that needs fast, sourced answers, on Microsoft Teams or the channel your organisation approves.

<30secto answer a data question, previously 1 to 2 days via an analyst
07:45daily brief delivered automatically, previously about 2 hours of preparation
~60%fewer ad-hoc report requests to the data team
12executives live with role-based data access
Basis: first 90 days in production, measured with the client
AI + automationLeadership and operations teams · enterprise organisation

Meeting minutes written, filed and distributed minutes after the meeting ends

Problem
Minutes took one to two days. Quality depended on the note-taker, and action items were lost between meetings.
What we built
When a recording is saved, the system matches it to the calendar meeting, reads the transcript, writes a summary with decisions and actions, fills the official minutes template, files it and emails attendees. All processing stays inside the client's environment.
Capabilities used
Transcript processingGenerative summarisationDocument templatingWorkflow automation

Also used forBoard meetings, steering committees, management reviews and project governance.

~10minfrom meeting end to minutes in inboxes, previously 1 to 2 days
45–60minsaved per meeting on notes and formatting
~200/momeetings documented automatically
1standard format for every meeting, with decisions and owners
Basis: monthly averages after rollout
AI agentsShared-service inboxes · large regional group

Intelligent correspondence management for high-volume inboxes

Problem
Shared inboxes were triaged by hand. Messages were misrouted or delayed, and managers had no view of response times.
What we built
An agentic system that classifies each email, extracts key details, routes it to the right team and drafts a reply. Low-confidence items go to a person for review before anything is sent.
Capabilities used
ClassificationInformation extractionHuman-in-the-loop reviewWorkflow routing

Also used forCustomer enquiries, supplier correspondence, HR requests and case intake.

~4,000emails a month processed automatically
~90%classification accuracy; exceptions go to human review
4h → 30mdaily manual triage per team
Minutesto route each item, previously same-day
Basis: production logs, first quarter after go-live
AutomationOperations team · data center operator

Automated incident reporting with the full communication history

Problem
Each incident report was compiled by hand from the incident register, team chat discussions and uploaded files. Reports were slow, inconsistent and often incomplete.
What we built
When a new incident file arrives, the system reads the incident code, pulls the matching records, collects the related team-channel discussion and assembles a standard report.
Capabilities used
Event-triggered workflowRecords integrationCollaboration channel captureReport generation

Also used forOperational incident reporting, compliance documentation and audit readiness.

90 → 5minto compile each incident report
100%of incidents documented in one standard format
0manual copy-paste steps
~40/moincidents handled with no added headcount
Basis: process timing before and after go-live
AutomationInvestment function · enterprise group

Time-critical notice detection and escalation

Problem
Time-sensitive financial notices arrived in busy inboxes and depended on someone noticing them, so some were actioned late.
What we built
The system detects qualifying notices, extracts the key data, creates a tracked task on the work board and notifies stakeholders, all with an audit trail.
Capabilities used
Email detectionData extractionTask board integrationNotifications

Also used forRegulatory deadlines, invoices, legal notices and anything where a missed item is costly.

45 → 5minhandling time per notice
<15minfrom receipt to stakeholder notification
0notices missed since go-live
100%of items with an audit trail
Basis: tracked items since go-live
Our acceleratorClick Inn delivery tool · used on client engagements

Requirements to governed dashboard in days

Problem
Conventional dashboard projects spend weeks on environment setup, data modelling and rework before leadership sees anything.
What we built
An AI-driven accelerator that takes a business requirements document and produces a governed data platform: cloud provisioning, a layered data architecture, a business-ready data model and a dashboard. A person reviews and approves each stage.
Capabilities used
Infrastructure automationLayered data architectureData modellingDashboard generation

Also used forSales, operations, finance and strategy dashboards delivered at the speed leadership reviews need.

5–10daysto first governed dashboard
6–8wkstypical conventional timeline
4review gates with human approval
1standard architecture on every engagement
Basis: internal delivery benchmarks
Client references available for qualified opportunities Live demonstrations of each system on request Architecture walkthroughs under NDA
Next step

See these systems working in a 45-minute demo

Live demonstrations, a discussion of your priorities, and a written proposal for an assessment or pilot within five working days.

Book a demo
← PreviousCapabilities